One platform, five industry packs

Your data, now working for you.

Knowgentic connects to the systems you already use and deploys AI agents that handle conversations, automate operations, and turn your data into decisions, 24/7.

Customer channel

Hi — do you have anything Saturday morning?
We do: 9:30 or 11:15 with Dana. Which works better?
11:15, please.
Booked for Saturday 11:15. Confirmation and directions sent by text.

Operator console

Operations manager

How many open customer issues are older than 2 hours?

Knowgentic

14 open issues are past 2 hours. 9 are waiting on parts, 3 need a callback, 2 are flagged urgent. Want me to escalate the urgent two?

What your AI workforce does

Four jobs, running every hour of the day

Agents work across your channels and systems, and report back to the people who run the business.

Drive Revenue

24/7 booking and lead conversion, with smart upsells offered at the moment a customer is ready.

Cut Operating Costs

Workflow automation across your back office, plus staffing insights drawn from real demand patterns.

Delight Customers

Instant answers on every channel, clean escalations to your team, and feedback analysed as it arrives.

Decide Faster

Chat with your data, get alerts when something moves, and enforce rules-based escalations automatically.

Operator console

Ask your business a question. Get an answer, then a rule.

Managers don't need dashboards they have to learn. They ask in plain language, see the numbers that matter, and write escalation rules the same way they'd brief a new hire.

  • Chat with live operational data across every connected system
  • KPI tiles that update as agents work, not overnight
  • Rules written in plain English, applied instantly to every agent
  • Full transcript history and audit trail for every decision

Open issues

14

Booked today

37

Avg. response

22s

New rule

"If an issue is urgent and unresolved after 2 hours, notify the duty manager and offer the customer a callback slot."

Rule active · applies to 6 agents
Ask about your operations…

Industry packs

Built for the way your industry actually works

One shared agent platform, with packs that already know the workflows, vocabulary and systems of your sector.

Healthcare Clinics

Fill the schedule and answer patients without adding front-desk staff.

  • Book, reschedule and confirm appointments
  • Answer insurance and pre-visit questions
  • Chase no-shows and recalls automatically

Auto Service Centers

Turn every inquiry into a booked bay, and every service into a repeat visit.

  • Quote common jobs and book bays
  • Send service reminders based on mileage
  • Approve or escalate repair upsells

Property Management

Handle tenant requests and leasing questions the moment they arrive.

  • Triage and route maintenance requests
  • Answer leasing and viewing questions
  • Flag urgent issues to the on-call manager

Home Services

Capture every job, route the right crew, and keep the calendar full.

  • Qualify jobs and give ballpark pricing
  • Dispatch by skill, location and availability
  • Collect deposits and post-job reviews

Education Admissions

Guide every applicant through the funnel without losing one to silence.

  • Answer programme, fee and deadline questions
  • Nudge incomplete applications
  • Book counsellor calls and campus visits

How it works

Live in a week, not a quarter

A short, structured rollout with your team in the loop at every step.

Day 1

Kickoff

We map your workflows, channels and the outcomes you want first.

Day 2

Knowledge Upload

Policies, pricing, FAQs and documents become agent knowledge.

Day 3

System Sync

We connect your CRM, calendar, payments and messaging tools.

Day 5

Calibration

Your team reviews transcripts and tunes tone, limits and escalation rules.

Day 7

Go Live

Agents take live traffic with human-in-the-loop controls switched on.

Connects to the tools you already run

CRMCalendarPaymentsERPMessagingHelpdeskEmailTelephony

Targets, not testimonials

We're early, so we'll be straight with you

These are the outcomes we design towards with launch partners. No invented logos, no borrowed case studies.

Target

Up to 90% lower operating cost

Target outcome, not a measured result

Target

Up to 70% more booked appointments

Target outcome, not a measured result

Target

< 1 min first response, any hour

Target outcome, not a measured result

Security & governance

Enterprise controls from day one

Your operational data stays yours. Every agent action is logged, reviewable and reversible.

SOC 2 (in progress)GDPR alignedEncrypted in transit & at rest

Responsible AI

Agents operate inside limits you set. Sensitive actions — refunds, medical guidance, contract changes — route to a human before anything happens. Every conversation, decision and system write is stored in an audit trail you can search, export and replay.

  • Human-in-the-loop approval on high-risk actions
  • Searchable audit trail for every agent decision
  • Quality evaluations run continuously against live traffic

Ready to put your data to work?

Bring one workflow. We'll show you what an always-on agent does with it.

Book a Demo